This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Sweet Smiling Soul. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

How we use your information

We use the information we collect in various ways, including to:

• provide the products and services you request;
• process transactions and send you related information
• respond to your comments, questions and requests and provide customer service;
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
• send you technical notices, updates, security alerts, and support and administrative messages;
• better tailor our Platforms to your interests and needs;
• carry out profiling activities in order to learn more about you; and
• offer you tailored advertising based on your behaviour on our Platforms.

Who we share your information with

Any information that you voluntarily choose to share in a public area of our Platforms (e.g., by posting a comment to a blog post or leaving a review) will be available to anyone who has access to that content.

We use third-party service providers to collect and process personal information from or about you on our behalf.  Examples include data analysis, marketing and advertising services, email and hosting services, customer services and support, hosting customer accounts, processing credit card payments, and collecting customer research or satisfaction surveys. They have access to the personal information needed to perform their functions.

You may consult this list to find the Privacy Policy for each of the advertising partners of Sweet Smiling Soul.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Sweet Smiling Soul, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalise the advertising content that you see on websites that you visit.

Note that Sweet Smiling Soul has no access to or control over these cookies that are used by third-party advertisers.

Information Security

We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Third Party Privacy Policies

Sweet Smiling Soul’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You may find a complete list of these Privacy Policies and their links here: Privacy Policy Links.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites. What Are Cookies?

Data Retention

We will retain your information and data such as your name, email address, phone number, address etc. for an indefinite amount of time or until you contact us and ask for it to be deleted.

If you wish to have your information deleted, please contact us hello@sweetsmilingsoul.com

Changes to out Privacy Policy

If we make changes, we will notify you by email. We encourage you to review the Policy whenever you interact with us to stay informed about our information practices and the ways you can help protect your privacy.

How to contact us

If you have any questions about this Privacy Policy or the information we hold about you, please contact us at:
Sweet Smiling Soul – Lauren Clare Taylor – Neue Selbstständige

www.sweetsmilingsoul.com
hello@sweetsmilingsoul.com